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2020/09/15 23:48:31瀏覽784|回應0|推薦5 | |
今晚,我讀了一本書,書名是《清單革命》。 Tonight, I read a book whose title is "The Checklist Manifesto:How to get thing right". 這本書的關鍵概念是,在許多專業或複雜的領域,都有許多必須要執行的步驟, The key concept of this book is that in many professional or complex fields, there are many steps that must be performed. 這些步驟一旦被省略,或沒有完整執行,可能帶來極為不良的後果。 Once these steps are omitted or not fully implemented, it may bring extremely bad consequences. 然而,每個人都有忘記、分心或偷懶省略的時候,直到得到教訓。 However, everyone has a time to forget, be distracted, or lazily omit until they learn a lesson. 清單是幫助我們完善執行、避免出錯的工具。 The checklist is a tool to help us improve execution and avoid errors. 這讓我想起自己在便利商店工作時的經驗, This reminds me of my experience working in a convenience store, 便利商店的店員交班時,都需要檢核一張清單,除了現金數目外,也包括高單價商品的數量, When the clerk of the convenience store turns over, they need to check a list,in addition to the amount of cash, including the amount of high unit price goods, 每班值班人員照著清單反覆確認,避免掉出錯的可能。 The personnel on duty in each shift repeatedly confirm according to the list to avoid the possibility of errors. 清單,真的是很不錯的一個工具。 List is really a very good tool. 在這本書中,也提到「設計表格」與「強制依照表格執行」的重要性。 In this book, the importance of "designing Checklist" and "mandating execution in accordance with Checklist" is also mentioned. 有些地方需要但尚未擁有清單,這時候,有人跳出來創新、設計適用的清單,以供運用,就是必要的; In some places, the list is needed but not yet available. At this time, someone jumps out to innovate and design the applicable list for use, which is necessary; 有些地方已有清單存在,但相關人員並不重視,或者未能切實依照清單執行各步驟, Some places have lists that already exist, but the relevant personnel do not pay attention to them, or fail to implement the steps in accordance with the checklist. 那麼,透過內部規則,強制依照表格,確保每個環節都被照顧到,賦予相關人士有權監督、指正,也是必要的。 Then, through internal rules, compulsory compliance with the checklist to ensure that every all aspects are taken care of, and it is also necessary to give relevant people the right to supervise and correct. (使用翻譯工具:Google翻譯)
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