這個觀點讓讀者檢視出過去很多努力往上爬的階梯，事實上是靠在不正確的牆上。

Leadership is not management. Management is the second creation. Management is a bottom line focus: How can I best accomplish certain things? Leadership deals with the top line: What are the things I want to accomplish? In the words of both Peter Drucker and Warren Bennis, '"Management is doing things right; leadership is doing the right things." Management is efficiency in climbing the ladder of success; Leadership determines whether the ladder is leaning against the right wall.

- 史蒂芬.柯維 (Stephen R. Covey)「與成功有約」 (The 7 Habits of Highly Effective People) , p.101.