英翻中
1. Online customers who have experienced a problem will attempt to resolve to it in one of two ways.
碰到問題的線上消費者希望只二個方法之一來解決問題。

2. It is not a viable option for these customers .Generally, when a problem occurs, they want the assurance of talking to a person who they know is addressing the problem and doing so quickly.
這些顧客別無選擇。通常，當問題發生時，他們希望確保可連絡到人來快速解決問題。

3. Providing numerous methods for customers to provide feedback and report problems is to improving the quality of a retailer's online service.
為顧客提供許多回饋和回報問題的方法，就可改善零售商的線上服務品質。

4. That includes knowing the process for returning items and receiving refunds or credit when customers change their minds.
包括了解消費者不想購買時的退貨或信用記帳(信用卡退款)過程。

5. Online customers have no interest in dealing with an additional party in the transaction. Policies and procedures that are not fair and clearly stated can erode trust in a retailer. Because customers feel they were not able to make a truly informed purchasing decision.
線上消費者無意再跟其他無關係的人交涉來進行交易，未清楚說明或不公平的交易政策和作業程序，只會損及零售商的信用。因為顧客認為無法得到確實的資訊進行購物決策。

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醫學論文英翻中
原文：
HBx also can induce centrosome hyperamplification and mitotic aberration through its interaction with Ras-extracellular-signal-regulated kinase (MEK)-MAPK. Intervention of this signaling pathway may suppress centrosome amplification as well as result in mitotic aberration.52 Interestingly, it also has been shown that HBx upregulates Src kinase, which is subsequently tyrosine phosphorylated to activate Ras. Src tyrosine kinase activation not only changes the expression of Ras in vivo, but it can also influence HBV replication by stimulating the activity of viral polymerase.53 and 54

譯文：
HBx也可藉由跟Ras-胞外訊號調節激脢(MEK)-MAPK的交互作用，而引發中心體蠕動亢進和有絲分裂的畸變。該訊號途徑的干擾可能會壓抑中心體蠕動亢進，而造成有絲分裂的畸變。有趣的是，也顯示HBx 可調節Src kinase酵素，後來則酪氨酸磷酸化來激發Ras。Src酪氨酸磷激脢的激發不只會改變活體Ras的表現，也會藉由病毒聚合脢影響HBV的複製。

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