目前在國外的 Professional Services 已經全面與 IT產業結合，不再採單純顧問模式進行業務。以下介紹的是最新動態：
Services Industry Summit 服務產業高峰會議
從幾項的主題可以看到：
(1)Strategies for Effective Practice Management
(2)Building Professional Services within a Product Company
(3)Measuring the Effectiveness of Professional Services
(4)The Keys to Selling Professional Services
(5)Effective Talent and Career Development for Professional Services Staff
第二項與軟體產品公司建立專業分工，顯示從顧問角色轉型企業e化服務的趨勢已經非常明顯。
從會議日程表內我們可以瞭解目前正在如火如荼的議題，尤其是大型軟體公司應該注意學習的方向。
Tuesday, October 7, 2008 - CONFERENCE (DAY 1) |
 |
|
| |
| |
| |
| |
| KEYNOTE ADDRESS
Rajesh Setty - President, Suggestica, Inc. |
| |
10:00 - 10:15 am | MORNING BREAK |
| | | | |
| Support Services Track | | Professional Services Track |
| | | |
| |
| Support Services Track | | Professional Services Track  |
| Transforming from a Product Centric to a Customer Centric Organization
Presented by: Beth Martinko
Vice President, Customer Success
Avid Technology | | |
| |
| |
| |
| Support Services Track | | Professional Services Track |
| Presented by: Jim Moore
Vice President Support
Sage Software | | |
| |
| Support Services Track | | Professional Services Track |
| Presented by: Todd Abney
Director Global Customer Support
Novell, Inc. | | |
| |
| |
| |
| Support Services Track | | Professional Services Track |
| | | |
| |
| WRAP UP |
| |
| |
| |
|
Wednesday, October 8, 2008 - CONFERENCE (DAY 2) |
|
| |
| |
| |
| Support Services Track | | Professional Services Track |
| What's all the buzz about collaboration?
Presented by: Greg Oxton
Executive Director
Consortium for Service Innovation | | |
| |
| Support Services Track | | Professional Services Track |
| | | |
| |
| |
| |
11:00 - 12:00 pm | KEYNOTE ADDRESS |
| |
| Event Wrap Up / Prize Drawing |
| |
|
字體：小 中 大
