New Corporate Members

Motion Computing Joins AFSMI

AFSMI adds Motion Computing to the corporate membership program. Based in Austin, Texas, Motion is a mobile computing and wireless communications leader, combining world-class innovation and industry experience so professionals in vertical industries such as healthcare, field sales and service and government can use computing technology in new ways and places.

Background

The Association for Services Management International is the global leader in helping service professionals and service organizations deliver more value for their customers. AFSMI is internationally recognized for over 30 years of experience delivering research, education, assessment and certification programs as well as conferences and events all focused on the services industry. Founded in 1975, AFSMI has thousands of members worldwide. From professional service to customer support to field service, AFSMI defines the standards, plots the trends and brings together the best and brightest individuals and companies in the technology-related services industry.

Who Does AFSMI Serve?
 

AFSMI members range from major Global 2000 companies to smaller, regional players and individual service professionals. Member companies span many market segments such as medical technology, industrial automation, and transportation - anywhere technology services are a critical factor in delivering customer value – we call this the “S-business” industry. Member companies include industry leaders like Philips, Siemens, Agilent, Unisys and 3M.

S-business – Defined
 

"S-business" (the services business) is the term coined by AFSMI to describe the technology services industry. S-business includes all of the activities, organizations, and individuals involved in providing customer services and support for technology-based products and solutions.

The AFSMI Difference: Advancing The Needs Of The Service Industry
 

AFSMI, as an industry association, plays a powerful role. Operating as a neutral third party, AFSMI can convene the biggest players in the industry, document best practices, define standards, and develop shared research that lowers operating costs for our members.

AFSMI, unlike other industry associations, is not satisfied with merely providing networking opportunities for its members. Working closely with our members to tackle the toughest industry issues they face, our goal is to be the trusted advisor to our members, marshalling our broad industry expertise for individual member benefit.

http://www.afsmi.org/