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2011/01/19 17:55:17瀏覽330|回應0|推薦5 | |
* Collaboration can result in: sales growth, cost reduction, asset efficiency * Collaboration Premium (CP) = Return on Project (RP) – Opportunity Costs (OC) – Collaboration Costs (CC) * Barriers: Not-invented-here: insulator culture; nobody wants to cross established status lines; self-reliance is lauded and preferred; people are afraid to admit their problems Hoarding: people are in competition with their colleagues; there are no incentives for joint initiatives; everyone is too busy to help others; people lose power by sharing information Search: hard to search a large enterprise for ideas; physical distance makes searching impractical; people suffer from information overload; there is little or no networking going on Transfer: it is difficult to transfer tacit know-how; people may not know how to work together; weak ties may discourage knowledge pooling * Levers: Unification: craft a central unifying goal of some kind; create and demonstrate a core value of teamwork; create and use language that encourage collaboration T-shape: change reward system; promote T-shaped employees; cross-unit contributions; cross-unit collaborations; recruit T-shaped managers; coach for T-shaped behavior; fire laggard Network: build outward; build a diverse network; weak ties are better; work hard to develop bridges; always try to swarm your target; know when it’s time to switch to strong ties * Collaborative Leadership Style: redefine success to move from narrow agendas to big goals; involve others in making more inclusive decisions; be accountable and take responsibility for mistakes * Personal Barriers: hunger for power; arrogance; defensiveness; fear; ego |
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( 知識學習|商業管理 ) |