Compliment on Mercedes Good services
賓士SUV ML320 OK 啦!
On 24th of Sept 2007 Mercedes delivered the car to me.
1. Mercedes said that they will foot the bill of Motel.
2. The towing expenses will be taken care of.
3. Mercedes provided a new Mercedes 2007 sedan as a rental car
for my transportation.
4. I was billed $290.00 for the parts only. It took them 32 days
to fix the problem and I had my car back. If the same trouble
happens again, I would have no choice but file a law-suit
Against Mercedes for selling me a Lemon and unsafe car.
Today, the 3rD of October 2007 I received a phone call from
Mercedes Benz dealer in Fresno. I was informed that a special
part was already installed in my ML320 to correct the defective part.
That is a good news, in deed.
After almost 20 years with Mercedes, I almost lost confidence
in trusting the reliabilities of Mercedes Benz. Like I mentioned
in my previous blog article about the story of my personal
ordeal http://blog.udn.com/mikkyhan/1185662I
"爛賓士SUV 320ML Lemon Car 啦"
think that this action taken proves that Mercedes takes extremely
care about customer's worry of their safety concern.
It is a move to restore the old customers trust and maintain
good images of Mercedes prolonged good quality in its history.
Definitely its a move to the right direction for which I am pleased
to tell the people I know about this commendable measure taken
in this regards.