Problem:

Tried to diagnose a Renault Zoe (2018) with the VXDIAG VCX SE Renault scanner and CLIP V237. It read the VIN, scan some modules, but when it goes to diagnose, it asks for the TOKEN, tested it with different versions of the CLIP V219, V234, V237, nothing changed. Any solution?

Solution:

It is not the diagnose hardware which asks for USB token but the software. The newer CLIP versions ( +v214 ) does no more contain VIN database to identify the car you diagnose and that`s why it asks for token to access Renault.net to do the right job.

VXDIAG Renault CLIP is the cracked version, it is not compatible with e-Token.

Some Euro 5 and Euro 6 Renault cars can be tied to ADT software.