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Airline Passengers Bill of Rights (S.213)
2009/12/29 10:37:26瀏覽638|回應0|推薦0

December 28, 2009

Dear Friend: 

I am pleased to let you know about Transportation Secretary Ray LaHood’s recent announcement of a new rule to protect airline passengers’ rights.  The new rule includes much of the Boxer-Snowe legislation, the Airline Passenger Bill of Rights, which addresses limits on tarmac delays.

I first introduced the Airline Passenger Bill of Rights with Senator Olympia Snowe in 2007, following several incidents at airports where passengers were forced to remain on airplanes for as long as 11 hours. The Boxer-Snowe Airline Passengers Bill of Rights (S.213) is currently pending before the full Senate as part of the FAA Reauthorization bill.

Specifically, the Department of Transportation’s new rule limiting tarmac delays includes three central components of the Boxer-Snowe Airline Passenger Bill of Rights:

  • Airlines must give passengers the option to deplane after they have been stuck on the tarmac for three hours. 
  • Airlines must provide food, water, access to medical treatment and working restrooms while passengers are trapped on the tarmac. 
  • Airlines must provide passengers with delay information on their websites as well as information on how to make formal complaints.


This is a victory for passengers who have been mistreated, and I thank Secretary LaHood for acting to protect passengers’ rights.  This shows that the Department of Transportation understands that no passenger should ever be held captive for hours on an airplane without food, water or sufficient restrooms.

As good as this new rule is, it doesn’t give passengers permanent protection because it could be overturned by a future administration. That is why I will keep working to see that the Boxer-Snowe Airline Passenger Bill of Rights becomes law.  

Sincerely,


Barbara Boxer
United States Senator
( 在地生活北美 )
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