The Art of Speaking

1.       Less complain and more tolerance; complaint brings hatred and tolerance is wisdom.

2.       Less sarcasm and more respect; sarcasm shows despise and respect increases understanding.

3.       Less rejection and more concern; rejection causes conflict and concern wins friendship.

4.       Less command and more negotiation; command forces obedience and negotiation means leadership.

5.       Less criticism and more encouragement; criticism causes distance and encouragement inspires potential.