請注意：若單筆預訂超過5間客房，可能會需要遵守其他相關規定以及符合額外的要求。

Please note, the number of guests occupying the room should include children in the total amount.

For guests that arrive later than normal check-in time (after 18:00), the property will arrange a code number for the door entry system. Keys will be ready to collect from a safety key deposit box inside the main entrance. Late check-in starts from 18:00.

Early check-in is possible subject to availability, for an additional fee.

A valid credit card and photo ID must be presented at check-in, and credit card holder must be present. The hotel accepts all major credit cards. Credit cards or cash may be used to pay for charges at checkout.

Smoking is not allowed in the property. A GBP 150 cleaning fee will be charged to any guest if evidence of smoking is found in their guest room.

Some rooms may have different décor and linen colours from the photos, otherwise all the furniture are of the same top standard.

The property has a strict no party and excessive noise policy. Any guests found to be creating excessive noise, having a party in their apartment or exceeding the numbers of permitted guests, will be evicted without refund.

Kindly note that the lead guests must be aged 21 years or older. Please note that the check-in and key-collection take place at: Kataria Point, 1 Riches Road, IG11JH ILFORD, Essex. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Ilford Tower Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of GBP 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.