《延誤3萬人 高鐵堅持不額外賠償》

高鐵前天因供電異常，停駛兩小時，延誤三萬兩千名旅客；高鐵公司昨天出面道歉，承認對於意外發生時的情境掌握及決策還有改善空間，但堅持不額外賠償。http://udn.com/NEWS/NATIONAL/NATS4/8271674.shtml#ixzz2jdQU0XqC
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當高鐵已經做到國內最好的賠償機制，延誤半小時退費50%，一小時全額退費，然而多家電視台與媒體還擺出一附正義化身說高鐵怎可以「不額外賠償」？試問一下，國內還有那一家的旅客運輸公司的賠償比高鐵好的？人家一心向旅客，這些媒體把人家的良心當狗肺，還在那浪費社會資源胡亂做新聞，士大夫無恥是謂國恥，新聞媒體無知是謂國盲！怎有那麼瞎的媒體，不做功課就在那胡亂報。

以下是歐盟的理賠公告，這些媒體能不能先看國內再看看國外，先做點功課再來炒新聞？馬善被人騎，人善被人欺，好心被雷親(不好意思說被狗咬)。所以再有人指控民進黨處事是兩套標準那就不公道了，有樣學樣(見“天灣天譴”http://blog.udn.com/limyaucheong001/9133815)，正確的說法應該是「台灣皆是」！ 

Passenger rights

If you decide to continue your journey as planned or to accept alternative transport to your destination, you may be entitled to compensation of:

25% of the ticket fare, if the train is between 1 and 2 hours late.
50% of the fare, if the train is more than 2 hours late.
You will not receive compensation if:

you were informed of a delay before you bought your ticket
the delay was caused by circumstances not connected with the operation of the railway and the railway company could not avoid them or prevent their consequences 
the delay was caused by a third party (but you are still entitled to compensation if the delay was caused by another railway company).
If you think your rights have not been respected, you can complain to the railway company, which must reply within 1 month.

If you are not satisfied with their reply, you can contact the national enforcement body in your country....

http://europa.eu/youreurope/citizens/travel/passenger-rights/rail/index_en.htm